Front Desk Agent
Job ID: RO-FDA601
Company Rating: ★★★★☆
EU – WP/RP Support: Provided
Number of Vacancies: 3
Salary: €1200 – €1800 (monthly)
Job Posted: 11.1.2025
Location: Romania
Overview
Education
- High school diploma or equivalent
Experience
- 1 year minimum
Accommodation
- Not Provided
Transportation
- Not Provided
Responsibilities
- Welcome and check-in guests, ensuring a smooth and friendly experience
- Manage reservations and handle guest inquiries professionally
- Process check-outs, including billing and payments
- Maintain accurate records of guest transactions and reports
- Address guest complaints and resolve issues promptly and efficiently
Requirements
- Strong interpersonal and communication skills
- Proficiency in hotel management software and Microsoft Office tools
- Excellent organizational and multitasking abilities
- Fluency in English – knowledge of Romanian or other languages is an advantage
- Friendly and professional demeanor with a focus on guest satisfaction
What we offer
- Pay: €1,200 – €1,800 per month
- Work Hours: 8 hours per day, 6 days per week
- Visa Assistance: Support for non-EU workers to obtain a Work Visa
Accepting Applications From
- EU Nationals & Residence Permit Holders
- Non-EU Nationals who need a Work Permit
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Job Category: Hotel & Restaurant Industry
Job Type: Full Time Permanent
Job Location: Romania